At Every Day Wear Store, we’re committed to making your coastal-inspired shopping experience effortless from start to finish. Below you’ll find all the details about our shipping options and hassle-free return process.
Shipping Information
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Methods & Delivery Times
We offer two convenient shipping options to suit your needs:
1. Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking and insurance
2. Free Shipping
- Available on orders over $50
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes basic tracking
Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide, with the exception of some Asian countries and remote areas.
International Shipping
We’re proud to ship globally! Please be aware that:
- Customers are responsible for any customs fees, taxes, or import duties
- Delivery times may be longer for international destinations
- All shipments include the necessary customs documentation
Easy Returns & Exchanges
We want you to love your coastal-inspired wardrobe as much as we do. If you’re not completely satisfied, we offer returns or exchanges within 15 days of receiving your order.
Our Return Policy
We accept returns and exchanges for most items within 15 days of delivery. To be eligible:
- Items must be unworn, unwashed, and in original condition with tags attached
- Proof of purchase is required
- Final sale items (see below) cannot be returned or exchanged
Non-Returnable Items
The following items cannot be returned or exchanged:
- Swimwear (for hygiene reasons, unless tags are intact and protective liner is in place)
- Items marked as “Final Sale” on the product page
- Gift cards
How to Return or Exchange
Follow these simple steps for a hassle-free return or exchange:
- Submit Your Request
Email our customer service team at [email protected] within 15 days of receiving your order. Use our template below to ensure we have all necessary information. - Wait for Approval
Our team will review your request within 1-2 business days and email you return instructions with an RMA (Return Merchandise Authorization) number. - Package Your Items
Securely pack the items in their original packaging with the RMA number clearly visible on the outside of the package. - Ship Your Return
Send the package to our returns center at:
Every Day Wear Store Returns
3384 Park Street
Pittsburg, US 94565Note: Customers are responsible for return shipping costs unless the return is due to our error.
- Receive Your Refund or Exchange
Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.
Return Request Email Template
Copy and paste this template into your email to request a return or exchange:
Subject: Return/Exchange Request – Order #[Your Order Number]
Dear Every Day Wear Store Customer Service,
I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:
Item(s) to return/exchange:
– [Product Name] (Size: [Size], Color: [Color])
– [Repeat for additional items]
Reason for return/exchange: [Brief explanation]
I understand that items must be in original condition with tags attached and that I’m responsible for return shipping costs unless the return is due to an error on your part.
Please send me the return authorization and instructions at your earliest convenience.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Shipping Address]
Refund Information
Once your return is processed:
- Timing: Refunds typically appear in your account within 5-10 business days after we process your return, depending on your payment provider.
- Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal). Shipping fees are non-refundable unless the return is due to our error.
- Exchanges: If you requested an exchange, we’ll ship your new item as soon as we process your return. You’ll receive tracking information via email.
Damaged or Incorrect Items
If you received a damaged item or something different from what you ordered, please contact us immediately at [email protected] with photos of the item and packaging. We’ll arrange for a free return and replacement at no cost to you.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
We appreciate you choosing Every Day Wear Store for your effortless coastal style. If you have any questions about our shipping or return policy, don’t hesitate to reach out to our friendly customer service team.
Happy shopping!
The Every Day Wear Store Team
